Tuesday, 12 May 2015

The social media election that wasn't

So, this was the first social media election, the one where the likes of Twitter and Facebook would play a decisive part in deciding the outcome.
Was it heck.
If we learned one thing about social media during the General Election of 2015, it is that its status as a reflection of the world we live in needs a sizeable health warning.
All the major parties conducted formal and informal social media campaigns, ranging from targeted messages to reoccurring hashtags to Youtube videos.
Judging by the response on Twitter, some people took this very seriously indeed, acting as if their tweets were delivering decisive blows in an election ground-war.
The key phrase there was 'judging by the response'. Towards the end of the campaign, a bar chart appeared from the British Election Study (run by the universities of Nottingham, Manchester and Oxford) which suggested that those who believed Twitter was going to play a big part in the outcome might have got it wrong.
The BES chart showed the levels of social media activity of people who are actually committed to a particular political party - exactly the kind of people, you would have thought, who would be out there posting and tweeting until their fingers went numb. Yet the highest percentage of party supporters who were posting content on Twitter was 14% (for the Welsh nationalist party Plaid Cymru). For Labour, it was was just 5%, for the Tories a paltry 2%.
In other words, a seeming torrent of political activity on Twitter may well have been coming from a comparatively small number of people. It follows that anyone who thought it represented either widespread endorsement or a surge of support was likely to be mistaken.

There were other strange decisions, too. Ed Miliband's appearance in a Youtube video with the comedian and polemicist Russell Brand looked quite smart: he took on someone popular, held his own, and reached a potential audience of 1.4 million followers.
Yet on closer analysis this doesn't seem so clever. Brand is a divisive figure, who people love or loathe, and one with a chequered history. It's quite possible, too, that those who love him are more sympathetic to the left of the political spectrum anyway. And I'd wager that a fair chunk of the people who watch him on Youtube may well be below voting age.
In other words, Ed's Youtube play may not have achieved anything.
This was a difficult election for Labour, one which raises all sorts of questions about its relationship with the electorate. It appeared very active on social media, both officially through MPs and party officials, and unofficially through supporters in the media, the arts and third sector organisations. Did it assume that all this activity represented a level of support and endorsement which we now know wasn't there? In other words, was it talking to itself on social media?
The traditional media complained on more than one occasion that they were being sidelined. At my paper, the Nottingham Post, we endured a pointless encounter with David Cameron while he visited the marginal constituency of Sherwood. His communications team said we could ask him three questions as long as we told them in advance what they were. You just have to play the game in these situations, and make the most of an opportunity to get in front of top politicians. But our time was wasted: we were given enough time with Mr Cameron to ask only one question and his answer contained nothing new. Other regional newspapers up and down the country had similar experiences, and there were those wondering what on earth a party which was ignoring newspapers and doing little on social media was up to.
We have some sense of the answer now. It was fighting a very targeted campaign in particular marginal constituencies and contacting voters directly by phone.
It won. Social media didn't.
My Editor is very fond of telling reporters time and again that "Twitter is not the real world". It isn't irrelevant and can be a very effective way for specific sectors to put across specific messages in a quick and effective way. Business should not ignore it because it's a great amplifier.
But is it an accurate, distortion-free mirror of the lives led by ordinary people? Or a goldfish bowl where a particularly active group of people talk largely to each other?
This may well have been an election in which social media played a part. But one part is all it was, and it may not have been the part some people thought.

Friday, 27 March 2015

Marketing Nottingham: JDI

Delicate, complex, tortuous.
Not exactly the three words you'd choose to sell Nottingham as an inward investment location, but entirely appropriate to characterise the process by which a proper place marketing organisation has emerged.
While the news is now out that Experience Nottinghamshire, Invest in Nottingham and Nottingham Means Business will come together under the umbrella of Marketing Nottingham and Nottinghamshire, the process to nail down the final shape of the organisation is far from complete.
The status of the different organisations means there are all sorts of employment and financial issues to resolve, political sensitivities to accommodate (this is a body that has to visibly serve city and county), and a significant degree of independence to establish.
Achieving that is going to require an experienced, respected, yet firm and forensic pair of hands. Nottingham City Council, which has played the driving role, knows who it would like to chair this process. But a key challenge for the person in the hotseat will be demonstrating to the rest of the county that this isn't going to be some metropolitan fix.
There is also a job to do in convincing politicians and businesses that a body with a very broad portfolio of responsibilities - it takes in everything from bidding for multi-million inward investments to promoting shire B&Bs - can still have a clear focus and a consistent message.
The bigger picture is that this is an organisation which needs to hit the ground running. The marketing of the city and county lags beind that of other major conurbations, and Marketing Nottingham will emerge at a time when the devolution agenda means cities in partcular are sounding an ever-louder drumbeat about their appeal as investment locations.
What's more, both city and county have significant unfulfilled regeneration opportunities - and the clock is ticking loudly on the current economic cycle.
Some close to the process - and many in business - have been more than a little frustrated at the glacial  progress. After all, the need for an organisation which marketed both city and county to businesses and tourists was identified years ago.
But the opportunities it can pursue haven't gone away. And constructing a narrative around them which is flexible enough to serve different purposes really isn't difficult.
Tortuous as this process has been, it's neither here nor there in terms of marketing Nottingham and Nottinghamshire. This is all about the message - and making it happen. JDI, as they say.

Wednesday, 11 March 2015

MIPIM: Nottingham's Silicon Roundabout is the real deal

The longer you're in business journalism the more sceptical you become about claims that a new development will bring hundreds or thousands of new jobs.
A decade ago, Nottingham was apparently looking at just that when glitzy CGis of a £900m regeneration plan for the city's Eastside area were revealed. What happened? Nothing. The demand just wasn't there and Eastside remains undeveloped to this day.
So what are we to make of claims revealed at MIPIM this week that a £40m Tech Hub in Nottingham could result in hundreds of jobs for people working in and around software development?
I'll declare a vested interest: it was my story and I spoke to the people behind it and others involved in Nottingham's  tech scene several times before publication.
And the difference between the people behind this proposal and the Eastside dream is that they've done this before.
Mark Onyett is the driving force behind it. Armed with a Masters in manufacturing engineering from Cambridge, he went into business consulting before joining Capital One and becoming its director of risk operations. With two former consulting colleagues, he came up with the idea for TDX Group, a business which used data analytics to devise software programs which better manage large-scale debt portfolios.
That was in 2004. In January 2014 he and his fellow shareholders (which by then included Bahrain's Investcorp, no less) sold the Fletcher Gate business to Equifax for a cool £200 million.
Now a partner in London-based tech investment vehicle Blenheim Chalcot (with colleagues Manoj Badale and Charles Mindenhall), he has launched three new tech business in Nottingham which are all operating in the financial services technology space.
The three firms - Oakbrook, Sequensis and Bizfitech - are currently based in York House on Wilford Street and need room to expand. Onyett's idea is that they should form the centre of gravity for a new Tech Hub which will attract other software developers and testers who can feed off each other to develop new ideas and new businesses.
There's nothing new in the economics of clustering - it's what lies behind Silicon Valley on the US West Coast and Silicon Roundabout in London. Onyett's point is that we already have a tech cluster in Nottingham because of the presence of data analytics-based businesses lke Experian, whose growth helped attract Capital One.
Together, those two hefty businesses have supported or given birth to the likes of TDX, Ikano Financial Services, HD Decisions, Insurance Initiatives and others. We have a serious talent pool as a result.
At which point you begin to realise that the announcement Nottingham made at MIPIM this week is not wishful thinking but the real deal.
The one caveat is that the city would do well to market this concept in London, Sheffield, Birmingham and Manchester, as the existing fitech businesses must be close to sucking up all the dev talent already in Nottingham.
Mark Onyett's not alone in thinking that Nottingham has got the rght kind of environment to support the tech mindset. Entrepreneur Adam Bird (one of the founders of Esendex, later sold for £11m) points  to a growing number of social gatherings (NottTuesday, Second Wednesday, for example) and the upcoming Hack Twenty Four event as evidence that there is a tech communty with its own eco system - generally seen as vital if techies are to avoid feeling like they've landed in Nowheresville.
There are other aspects of Nottingham which should appeal. Despite those fitech giants, techies often don't like big, branded and corporate, and environments like the Creative Quarter will go down well.
There were no glitzy CGis of the Nottingham Tech Hub to show at MIPIM (and that's probably a good thing). There is instead an experiened team which wants to tap into an existing talent pool grown by a heritage of data analytics activity.
In other words, it's believable.

Monday, 9 March 2015

MIPIM: The East Midlands Powerhouse

A shot in the arm for Nottingham today as it heads out to MIPIM, the international property development and investment expo in Cannes.
From the UK perspective, the event is likely to be dominated by talk about regional devolution, led of course by the narrative around the so-called Northern Powerhouse - that (theoretical) swathe of economies stretching from Manchester in the West to Leeds in the East.
Manchester and Leeds are big cities and have always had strong economies ever since the days when they became established as great Victorian mercantile centres. They've had powerful politics ever since, and a strong voice in Westminster has ensured that the modern-day Northern Powerhouse  narrative has taken hold.
But here we are on the eve of MIPIM and a new set of statistics confirm - not for the first time - that they're not quite the powerhouse that this narrative implies.
According to business advisors PwC, the fastest growing region outside London and the South East this year will be not the North West or Yorkshire but the East Midlands.
PwC's figures show that our regional economy will grow by 2.5 per cent this year - a percentage point clear of most other regions and two percentage points clear of the North West (which is on 2.3 per cent).
This points to a sustained recovery in our economy, one where the continuing uncertainties around what's happening (or not happening) in the eurozone are being nicely countered by very low inflation and a low oil price.
On that basis, says Paul Norbury, PwC's senior partner in the East Midlands, we should start preparing for a rise in interest rates, probably next year.
Other than a suggestion that house price rises will continue to slow, there's no specific news on property in PwC's outlook.
But it does add a useful element to Nottingham's narrative at MIPIM: Who needs to be a powerhouse when you're the fastest-growing region in the UK?

Tuesday, 3 March 2015

MIPIM 2015: Property and powerhouses?

In a few days' time, low cost flights from airports across the UK will be full of optimistists. They'll be heading for Nice then hiring a taxi for the short hop up the Cote D'Azure to Cannes. MIPIM here's again.
When I went last year it was, to borrow a phrase from one of the Nottingham team "as if an industry which fell off a cliff in 2008 has just jumped back on again".
The place was teeming with people and money was out there in a big way looking for places to go. A useful chunk of it found its way into the groaning tills of Cannes' bars, restaurants and hotels. Some even made a kebab shop owner smile, but that's another story.
The point last year was that it was obvious that a new investment cycle was underway and that landowners, developers and economic development teams in towns and cities needed to have attractive, oven-ready opportunities for investors.
Nottingham did ok last time round, with a presence more noticeable than it's had for some time. It bagged a restaurant directly opposite the Palais des Festivals, got some decent coverage with a beach cricket event, and won a few friends with a panel discussion dinner and its drinks reception.
This year will be tougher. Cities like Manchester, Liverpool and Leeds, which throw significantly more money at the event than Nottingham, will roll into Cannes on a wave of optimism brought about by regional devolution and the 'Northern Powerhouse' badge.
Now, the statisticians among you might well point out that the economic powerhouse outside London is actually in the Midlands, not the north. But perception is all, the Midlands hasn't (yet) got its message together and London politicians and media will lap up press releses which mention Manchester.
Nottingham will have some highlights to talk about - the enterprise zone centred on the Boots campus is now ready to go; Nottingham City Council is now engaged in a serious push to crack the regeneration of that swathe of the city from Eastside to Waterside; similarly, the city desperately needs new Grade A office space; and the march of its life sciences sector continues apace.
There will be one other significant announcement during MIPIM week. It could have long-term implications for the city. And I'm saying no more than that!

Saturday, 28 February 2015

The blog gets back into gear!

For a daily hack this is a shame-faced admission: this blog has been dormant for nearly a year.
May be it's a measure of the way the world's picked up speed in the last 18 months or so, may be it's a reflection of the competing demands of work and family life, but there's been so much other stuff going on that filling a quiet moment with yet more wordsmithery has been the last thing on my mind. I think a few other bloggers have felt the same way.
Enough of the excuses and back to business, for that's what this blog is: a mix of musings on business which don't fit the template of the day job and musings on stuff that I find interesting - my business, if you like.
So we'll get back into gear with some of the latter. Quite literally, infact, as this blog marks a farewell to the trusty old warhorse that is my Volvo. Affectionately known as Kurt (as in Wallander, the Swedish detective), it's the kind of car that conforms to the classic Volvo cliche: a big, lumbering but always dependable V70 estate. Adding further to that veneer of endearing respectability is the fact that it's also a family hand-me-down, having spent the first few years of its life ferrying my wife's aunt and uncle to and from golf clubs in Surrey.
It had got a modest 60,000 miles on the clock when I got my sticky paws on it and dragged it up to Nottinghamshire. It will be traded in a couple of weeks from now with 111,000 on the counter. It's in good nick, so I'd reckon that there's another 100k in it with some careful fettling.
Much as I've enjoyed wafting around in something that's like a pair of old slippers, it's now a car from another era. It's big, heavy, has a large turbo petrol engine and a five-speed automatic slushbox. It's been great for cruising around in...but 200bhp in a heavy car is painfully expensive to run.
How painful? Try this: urban fuel economy is 18 mpg. Car tax is closing in on £300 a year. And its age (first registered in 2001) means it's had to have new hips and kneecaps. I still love it to bits. But it's probably time to pass it on to someone who doesn't do so many miles.
And time for me to take advantage of the huge technical leaps and bounds that have taken place since my V70 first hit the road.
Just how much motoring efficiency has improved can be seen in Kurt's replacement. Its petrol turbo engine is a litre smaller and 60bhp less powerful. The car itself takes up just as much road space as the V70. But its urban fuel economy is more than 46 mpg. Its 134mph top speed is the same as the Volvo. And its emissions are such that in the first year I will hand over no car tax whatsoever to George Osborne, and only £30 a year after that. Whoopee!
That astonishing performance is partly down to the fact that the car is significantly lighter than the Volvo, but also because of a remarkable automatic gearbox known as DSG. This Double Shift Gearbox has seven speeds and not one but two clutches.
In a normal gearbox, the clutch has to disengage itself from one gear and then engage the next, which takes time and uses juice. With the DSG, the first clutch engages one gear, while the second is already lining up the next cog. Shifts happen in milliseconds and the end result is that the auto version of this car is more economical than the manual.
The car also has a few other gizmos which weren't around when my V70 first hit the tarmac. The brakes come on automatically if the car detects an impact, a fatigue sensor sounds if the car spots odd steering inputs, multimedia is controlled via touchscreen, there's even a driving mode selection which allows you to tailor climate control, engine torque, accelerator, power steering and gearbox to suit your own needs. There's also self-parking system on some models.
So, I'm obviously a lucky boy and the posh gods have smiled on me, right? Wrong. One of the biggest changes to have taken place over the past 10-15 years is that some of the badge snobbery that used to decide your pecking order in life's traffic jam has faded, replaced instead by a respect for smart choices.
In other words, this technical marvel is a Skoda.


Thursday, 13 March 2014

MIPIM: Has property's party started again?

It'll be one last blast at the bars and cafes in Cannes tonight.
While there'll be some brave souls hanging round for meetings on Friday morning, MIPIM 2014 is more or less over now.
It's been an at times frenetic event, dominated by a sense that there's a lot of investment money chasing too few opportunities.
Adding to the vague sense of desperation, construction firms have been telling anyone who'll listen that they'll run out of brickies and sparks to do all this development within 18 months.
You have to take the hyper atmosphere of MIPIM with a huge pinch of salt. Even so, it's pretty obvious that a new cycle is getting into gear on a serious level. Money is waiting for occupiers to be brave, and planners will need to act fast when proposals land.
Nottingham has almost certainly lined up some deals here, with some sites attracting a number of potential development partners. It's base, La Potiniere in Square Merimee, has had people walking through the door looking for serious conversations. Some won't go anywhere, but both political leader Jon Collins and chief executive Ian Curryer are convinced they are coming away with concrete options.
La Potiniere has been an effective base. Directly opposite the Palais des Festivals, it makes a stand look almost redundant (and don't bother ringing - I'm told Team Nottingham has already snaffled it for next year).
The council has to get results this time round. In the last cycle the CGIs ran well ahead of demand and two key zones, Eastside and Waterside, were left high and dry. Judging by the number of bidders who queued up with millions in their pockets to try to swipe Kevin Riley's troubled Riverside apartments, the demand has already arrived.
Today's announcement that the city council will share the risk with  Peel on 50,000 sq ft of Grade A space near the city's railway station tells you that some regional markets still need a jump-start. Whether the council will actually end up occupying the space depends on whether economic progress is sustained.
But there's a sense now that stalled sites in Nottingham and beyond are about to burst back to life. That or it was a good party...